B1D AUCTIONS LTD Terms & Conditions 'TOS'
This document and the other documents that we reference below make up our terms of service (or “TOS” for short).
The TOS is a legally binding contract between you and B1D AUCTIONS LTD ("B1D AUCTIONS LTD", "b1d.com" ) By using any of our Services (even just browsing one of our websites), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.
Our terms include a specific clause for disputes with b1d.com, specifically, we include an arbitration clause and class action waiver. By agreeing to the Terms, you agree to resolve all disputes through binding individual arbitration, which means that you waive any right to have those disputes decided by a judge or jury and that you waive your right to participate in class actions, class arbitrations, or representative actions.
About B1D.COM
B1D AUCTIONS LTD operates as a marketplace platform, enabling users to engage in the offering, sale, and purchase of a wide range of products through varied pricing formats and locations. B1D AUCTIONS LTD does not function as a marketplace facilitator; consequently, we do not directly participate or indirectly participate in any transactions or payments conducted on our auction platform. All transactions and payments occur exclusively between the buyers and sellers involved. By using b1d.com, you expressly agree that all transactions and payments are the sole responsibility of the involved parties. B1d.com assumes absolutely no responsibility or liability, whether directly or indirectly, in connection with such transactions or payments.
It is important to note that b1d.com does not operate as a traditional auctioneer, as the actual contract for sale is established directly between the seller and the buyer. While we may provide guidance related to pricing, shipping, listing procedures, and other aspects of our services, it is purely for informational purposes only.
Additionally, while b1d.com may offer assistance in facilitating dispute resolution through various methods, it is crucial to acknowledge that we exercise no control over the presence, quality, safety, or legality of the items advertised on our platform, we do however do our very best to ensure that items offered are within our guidelines. Furthermore, we cannot guarantee the accuracy or truthfulness of users' content or listings, the ability of sellers to successfully sell items, the ability of buyers to fulfill payment obligations or the completion of transactions or item returns by buyers or sellers.
Enforcement of our TOS
When a buyer or seller issue arises, we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with TOS enforcement in an effort to do the right thing for both parties. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
We do not guarantee we will take action against all breaches of this User Agreement.
Your Account with b1d.com
You’ll need to create and verify a user account with b1d.com to use some of our Services. Here are a few rules about accounts with b1d.com:
You must be 18 or older to use our Services.
Provide accurate information about yourself. It’s against our TOS to use false information or impersonate another person or company through your account.
You are solely responsible for your account. You're solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose billing information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business.
Accounts are not transferable.
Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.
Defining our relationship:
These Terms don't create any agency, partnership, joint venture, employment, or franchisee relationship between you and B1D AUCTIONS LTD.
Username Policy:
We want all our members to choose a username they prefer, but we don't allow members to choose a username that might be offensive to others, might violate or infringe on a copyright or trademark, or might mislead or confuse other members. When you register, you should choose a username that you prefer and will easily remember. Use your imagination, but keep in mind that there are a few rules you need to follow.
Remember that Usernames:
Cannot be obscene or offensive.
Cannot contain an email address or web (URL) address, or the word(s) b1d, b1d.com, B1D AUCTIONS LTD or any other reference in part or in whole of the b1d.com name.
Cannot contain a third party's registered trademark.
Make sure you follow these guidelines. If you do not then you may be subject to a range of enforcement actions, including limitation of your buying and selling privileges and or suspension of your account.
If you see a username on the site that you think violates this policy, please do not hesitate to report it.
We reserve the right to change or remove any username, for any reason, which may or may not be provided to the member, at our sole discretion, at any time.
Trademarks:
Usernames are generally claimed on a first come, first served basis. This means that you may see a username on our site that includes your trademark. While there may be cases where this type of use can be reported as trademark infringement based on the context of its use, please note that not every use of your trademark in a username is necessarily a trademark infringement. The same word used in a different context may not violate or infringe on your trademark.
If you believe that a username infringes your trademark rights, you may want to contact the user and try to resolve your issue with them directly. If you’re sure you want to report a username, on our site, that you believe infringes your trademark, you can do so by contacting us at abuse@b1d.com
When filing a report with us, the registration number of the trademark must be provided and where we can look it up and verify it.
Store Names:
The exact same policies which apply to usernames also apply to Store Names. Note that while usernames must be unique, and are generally claimed on a first come, first served basis, Store Names do not need to be unique, and multiple members may hold the same Store Names.
Your Content:
Content that you post using our Services is your content (“Your Content”). This includes anything you post using our Services (like store names, profile pictures, listing photos, listing descriptions, reviews, comments, etc.).
You are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you are not infringing or violating any third party’s rights by posting it.
When providing us with content or causing content to be posted using our Services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, publicity, trademark, and database rights and other intellectual property rights you have in the content, in any media known now or developed in the future. Further, to the fullest extent permitted under applicable law, you waive your moral rights and promise not to assert such rights or any other intellectual property or publicity rights against us, our sublicensees, or our assignees. This allows us to provide the Services and to promote B1D AUCTIONS LTD, or the Services in general, in any formats and through any channels, including across any B1D AUCTIONS LTD Services, our partners, or third-party website or advertising medium. You agree not to assert any moral rights or rights of publicity against us for using Your Content. You also recognize our legitimate interest in using it, in accordance with this license, to the extent Your Content contains any personal information.
We may offer additional services that can import and/or sync you content and data from external services and websites. These services may utilize third party APIs, website scraping, and other means in order to import and/or sync content related to said accounts. Any such content and data accessible to us in this regard constitutes content we include as Your Content.
Reporting Unauthorized Content. B1D AUCTIONS LTD is committed to following appropriate legal procedures to remove infringing content from the Services. If content that you own or have rights to has been posted to the Services without your permission and you want to remove it, please follow the steps listed in our Intellectual Property Policy.
You agree that you will not post any content that is abusive, defamatory, obscene, threatening, vulgar, or otherwise offensive or in violation of our Prohibited Items Policy, Community Policy, or any part of our Terms. You also agree not to post any content that is false and/or misleading, or uses the Services in a manner that is deceptive or fraudulent. B1D AUCTIONS LTD reserves the right to find any content inappropriate, at it's sole discretion.
Your Use of Our Services:
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services - subject to the Terms and the following restrictions (in general):
Do not Break the Law. You agree that you will not violate or circumvent any laws in connection with your use of the Services. This includes any local, provincial, state, federal, and international laws that may apply to you.
Pay Your Bills. You are solely responsible for paying all outstanding fees that you owe to b1d.com - see the Fees Policies for additional details. Except as set forth below, you are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services.
Do not Steal from Us or Our Members. You agree not to “crawl,” “scrape,” or “spider” any page or content of the Services or to reverse engineer or attempt to obtain the source code of the Services. You agree not to commercialize any b1d.com application or any information or software associated with such application. You agree not to harvest or otherwise collect information about users without their consent.
Don’t Interfere with Our Systems:
You agree not to interfere with or try to disrupt our Services, for example by distributing malware or any other malicious content. You agree not to impose an unreasonable or disproportionately large load on our infrastructure.
Do Not Circumvent Our Measures:
You agree not to circumvent any technical measures we use to provide the Services. You further agree not to bypass our robot exclusion headers.
Respect Our Trademarks. The name “B1D.COM, logos, phrases, and designs that we use in connection with our Services, are trademarks or service marks of B1D AUCTIOS LTD in the UK and in other countries.
Share Your Ideas. We love to hear from you and how you think your idea(s) could improve our services. Any unsolicited ideas or other materials you submit to b1d.com (not including Your Content or items you sell through our Services) are considered non-confidential and non-proprietary to you. This includes any and all information submitted through our Community Forums. You grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
Digital Communication:
B1D AUCTIOS LTD will provide you with certain legal information in writing. By using our Services you agree that we can send you information electronically (by email, etc.) instead of mailing you paper copies, and that your electronic agreement is the same as your signature on paper.
Termination By You:
You may terminate your account at any time, by contacting b1d.com and requesting that your account be terminated. You can cancel your Store subscription at any time from the Members Area --> Store Page. Terminating your account will not affect the availability of some of Your Content that you posted through the Services prior to termination.
Termination By b1d.com. We may terminate or suspend your account (and any related accounts) and your access to the Services at any time, for any reason, and without advance notice. If we terminate your account, you do not have a contractual or legal right to continue to use our Services, for example, to sell or buy with us. b1d.com may refuse service to anyone, at any time, for any reason.
b1d.com may delay or remove hosted content, remove any special status associated with your account (and any related accounts), remove and demote listings, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Services. If yoor b1d.com account is terminated, you may lose any information associated with your account, including Your Content.
Outstanding Bills at Terminations. You will be responsible for paying all outstanding bills immediately, when your account with us is terminated.
We May Change or Discontinue the Services. b1d.com reserves the right to change, suspend, or discontinue any of the Services at any time, for any reason. We are not liable to you for the effect that any changes to the Services may have on you, including your ability to generate revenue through the Services.
Survival of Terms. The Terms will remain in effect even after your access to the Service is terminated, or your use of the Service ends.
Warranties and Limitations of Liability
Items You Purchase. You understand that b1d.com does not manufacture, store, or inspect any of the items sold by Sellers through our Services. We only provide the venue; the items in our marketplaces are produced, listed, and sold directly by Sellers who are independent from b1d.com, so b1d.com does not (and can not) make any warranties about their quality, safety, or even their legality. Any legal claim related to an item you purchase must be brought directly against the Seller. You release b1d.com from any and all claims related to items sold through our Services, including if an item has been misrepresented or harms you.
Content You Access. You may come across materials that you find inappropriate or offensive while using our Services. We make no representations and are not responsible for any content posted by users through the Services. You release us from all liability relating to that content.
People You Interact With. You release us from all liability relating to your interactions with other users. We recommend that you use your best judgement when interacting with others, as we do not screen users.
Third-Party Services. Our Services may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. b1d.com is not a party to those agreements; they are solely between you and the third party.
Warranties
We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee the continuous operation of or access to our Services. Bid update and other notification functionality in b1d.com applications may not occur in real time. Such functionality is subject to delays beyond b1d.com control.
You agree that you are making use of our Services at your own risk, and that they are being provided to you on an "AS IS" and "AS AVAILABLE" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable, and you agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, or other intangible losses or any special, indirect, or consequential damages) resulting directly or indirectly from:
Your use of or your inability to use our Services; pricing, shipping, format, or other guidance provided by b1d.com delays or disruptions in our Services; viruses or other malicious software obtained by accessing or linking to our Services; glitches, bugs, errors, or inaccuracies of any kind in our Services; damage to your hardware device from the use of any b1d.com Service; the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items; a suspension or other action taken with respect to your account or breach of the Abusing B1D AUCTIONS LTD Section above; the duration or manner in which your listings appear in search results as set out in the Listing Conditions Section above; or your need to modify practices, content, or behavior or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.
Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greater of the amount of fees in dispute not to exceed the total fees, which you paid to us in the 12 months prior to the action giving rise to the liability, or £100.
Indemnification
You will indemnify and hold us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement, your improper use of b1d.com Services or your breach of any law or the rights of a third party.
Buyer Policies
Prohibited Buyer (and General) Activities and Actions
The following activities are prohibited on our site and are in direct violation of our Terms:
Failure to pay for items you have purchased, unless you are unable to contact the seller, or if, at our sole discretion, we agree that a significant error, such as a typographical error, has been made.
Engage in suspicious activity.
Participate in shill bidding.
Contribute to an unfriendly environment either through offensive or abusive messaging.
Take actions, which at our sole discretion, we believe are negatively impacting our business.
Manipulate the price of an item.
Interfere with another member’s listings.
Ask for an excessive amount of returns on items, regardless of if the seller(s) agree.
A pattern of filing an excessive number of items not received claims.
Post content that is false, misleading, inaccurate, defamatory, libelous, or obscene.
Post content that we believe is spam.
Transfer your account to another party without our explicit written consent.
Purposely submit any inaccurate information, commit fraud, or falsify information in connection with your account with b1d.com
Purposely create multiple b1d.com accounts, we are easily able to flag this.
Solicit or advertise for any commercial, political, or religious purpose, or compete directly or indirectly with b1d.com when using our Site or any of its contents.
Use the Site, or any of its resources, to solicit other users, sellers, or partners of B1D AUCTIONS LTD, to become users, sellers, or partners of other online or offline services which would be, or are in direct or indirect competition or potential competition with b1d.com, including but not limited to, aggregating current or previously offered data or deals.
Bidding, Buying & Paying Policies
You are solely responsible for reading the full item listing before making a bid or commitment to buy.
Your account must contain accurate and up-to-date contact information.
You must pay for any items you commit to buy. This includes items you win through auction-style listings and accepted offers, as well as store items that you commit to purchase, and items that you commit to buy through any other selling format we make available.
Only place bids on items that you intend to buy.
You can't bid on your own item. We call this shill bidding, and it not only violates our policies, it's against the law in many places. Additionally, if you know the seller, you can't bid on the item with the intent to increase its price or desirability artificially; or to artificially inflate the member's feedback. This rule applies to family, friends, roommates, employees, and online connections.
You can only retract a bid under specific circumstances. For example, if you meant to bid £10.00 but accidentally bid £1,000.00, you can retract the bid. Even then, you need to bid the amount you originally intended immediately. Never use bid retraction to manipulate the bidding process. Bid manipulation is unfair, and it has serious consequences. All bid retractions must be made through our support system and will be reviewed and approved on an individual basis.
Make sure that you read the listing description before you bid. Many of the problems buyers and sellers encounter are the result of simple misunderstandings about what is for sale and the terms of the sale. Only bid on or buy an item if you can meet the requirements described in the listing. If you bid on an item and you don't meet the seller's requirements, we consider that unwelcome and malicious buying.
You enter into a legally binding contract with the seller to purchase an item when you commit to buy an item or if you have the winning bid (or your bid is otherwise accepted). While all bids, as well as purchases of any form, made on this website, are intended to be binding by both the buyer and seller, if we believe, at our sole discretion, that a significant error has been made (including in the pricing of an item), due to an issue of any sort, the transaction is not binding until the seller ships the item to the buyer (regardless of payment).
Note that we do not transfer legal ownership of items from the seller to the buyer.
You can't offer to buy items outside of b1d.com. Sellers must follow the same rule, so if a seller offers to sell you something outside of b1d.com, don't accept the offer and report it to us.
If you buy an item from a seller in another country, you can't ask the seller to mark the item as a gift in the customs declaration. This is illegal and against our policies.
Unreasonable Buyer Requests
Making unreasonable requests. When you bid on or buy an item, you accept the seller's terms as set out in the listing, provided the listing complies with our listing policies. You are entitled to expect that the seller will do what they've said with regards to shipping, payments, and item returns. We know that exceptional circumstances occur, and we allow you to make reasonable and limited requests. However, we do not require sellers to fulfill requests which are outside of their terms.
Reasonable Requests
The following actions are allowed by the buyer to ask the seller:
Asking to use one of the alternative shipping options specified in the listing.
Asking to use a more expensive shipping option to get the item more quickly, and offering to pay the extra shipping cost.
Asking the seller if it's acceptable if your payment is briefly delayed due to exceptional circumstances.
Asking to return an item according to the seller's return policy.
Asking whether a seller will combine shipping for multiple purchases.
Unreasonable Requests (which we do not allow)
The following actions are prohibited by the buyer to ask the seller:
Requesting a transaction be canceled for any reason other than one allowed by our terms.
Requesting a change to the shipping method or delivery location, other than those specified in the listing.
Requesting a change to the payment method or timing, other than those specified in the listing.
Requesting that the price of an item, or an order, be changed after an auction is won, or an offer is accepted. The auction process works using proxy bidding, which ensures that the final price won is only at most one increment above the next highest bidder's bid. In order to keep this process fair for all involved, we prohibit buyers from requesting changes to the amount they pay for an auction item which they have won. Additionally, keep in mind that sellers have no ability to change the price of an item which has been won within the B1D AUCTIONS LTD system.
Requesting a listing be held for you without completing a sale.
Requesting a partial refund or discount not covered by the original listing.
Requesting additional items or services that are outside of what is contained in the listing.
Asking the seller to complete the transaction outside of B1D.COM.
As a Seller, if a buyer makes such requests, please point them toward these terms, or alert our team to help inform the buyer on our policies, as well as to review if further action is needed. Note that we have these policies to help provide a safe, fair, and fun environment for all of our users.
If you're having a problem with a Seller
Be honest and have honorable intentions when you try to resolve a transaction problem. See our help section to learn more about what to do if you don't receive an item or it doesn't match the listing description.
You can't try to contact other potential buyers to "warn" them about a seller. This is called transaction interference. If you have a concern about a seller's behavior, report it to us and we'll investigate.
International Buying and Selling
Many of our Services are accessible to international sellers and buyers. We may offer certain programs, tools, and site experiences of particular interest to international sellers and buyers, such as estimated local currency conversion and international shipping calculation tools. Sellers and buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.
You may restrict international buyers from purchasing your items if you explicitly exclude international shipping from your listings and apply an exclusion list to your listings.
You authorize us to use automated tools to translate your B1D AUCTIONS LTD content and member-to-member communications, in whole or in part, into local languages where such translation solutions are available. We may provide you with tools that will enable you to translate content at your request. The accuracy and availability of any translation are not guaranteed.
Seller Policies
Prohibited Seller Activities and Actions
These Prohibited Seller Activities and Actions are established to maintain a selling platform that is safe for buyers and fair for sellers of both products and services. Failure to comply with the terms of this policy can result in the cancellation of listings, suspension from the use of b1d.com tools and reports, and/or the removal of selling privileges.
General Guidelines
The following guidelines apply to both sellers of products and services. For guidelines specific to products or services, see the information following this section.
The default method of payment between buyers and sellers on our marketplace is PayPal, and therefore all Sellers must have a valid PayPal account in good standing in order to be eligible to sell on b1d.com
Attempts to divert transactions or buyers: Any attempt to circumvent the established b1d.com sales process or to divert b1d.com users to another website or sales process is prohibited. Specifically, any advertisements, marketing messages (special offers), or "calls to action" that lead, prompt, or encourage B1D AUCTIONS LTD users to leave the b1d.com website are prohibited.
Prohibited activities include the following:
The use of email intended to divert customers away from the b1d.com sales process.
The inclusion of hyperlinks, URLs or web addresses within any seller generated confirmation email messages or any product/listing description fields that are intended to divert customers away from the B1D AUCTIONS LTD sales process.
Using the Sell, Bulk Lister, or any other tool which lists items on our website, for any purpose other than creating product listing pages is prohibited.
Unauthorized and improper business names: The Business Name (identifying a seller’s business entity on B1D AUCTIONS LTD) must be a name that: accurately identifies the seller; is not misleading; and the seller has the right to use (that is, the name cannot include the trademark of, or otherwise infringe on, any trademark or other intellectual property right of any person). Furthermore, a seller cannot use a business name that contains an email suffix such as .com, .net, .biz, and so on.
Inappropriate communications: All communications with buyers (including those sent through the Buyer-Seller Messaging Service and/or email) must be courteous, relevant, and appropriate. Unsolicited communications other than as necessary for order fulfillment and related customer support, and communications containing marketing content of any kind (including within otherwise permitted communications) are prohibited.
Direct email addresses: Buyers and sellers may communicate with one another via the Buyer-Seller Messaging Service. Buyers and sellers are prohibited from providing or soliciting direct, non-B1D AUCTIONS LTD-generated email addresses on the B1D AUCTIONS LTD website or in correspondence through the Buyer-Seller Messaging Service.
Operating multiple Seller Central accounts: Operating and maintaining multiple Seller Central accounts is prohibited. If you have a legitimate business need for a second account, you can apply for an exception to this policy by contacting us through our Contact Us page on our website.
General Seller Policies
As a Seller, you're expected to:
Ship items promptly once an order has been paid.
Promptly resolve any customer issues.
Manage inventory and only sell items that are currently available.
Agree that you, the seller, are responsible for collecting and remitting applicable sales and use taxes where you have nexus.
Respond to buyers' questions promptly.
Be helpful, friendly, and professional throughout a transaction.
Ensure that items delivered to buyers match the descriptions provided in the listing.
Product Listing Policies
When listing an item with us, you agree to the following:
You will list items and post content in appropriate categories or areas.
You cannot include links to outside websites where you can purchase items anywhere besides b1d.com, or any personal website (including those which represent your business). This includes hyperlinks and text, images, etc., which instruct users to visit another website.
You are not allowed to circumvent fees in any way.
You will not cross-merchandise or cross-promote a product within a listing.
Buyer's premiums and/or any other arbitrary percentages or fixed/variable fees are prohibited unless otherwise exempted by B1D AUCTIONS LTD via written consent.
Shipping and Handling charges, including for additional items, are required to be specified using the options we provide.
It is not permissible to instruct buyers that they must pay an additional amount for shipping, above the amount automatically calculated using the options we provide, including but not limited to: asking buyers to pay an additional amount based on their total order value.
Shipping and Handling charges must be realistic and are not allowed to be excessive. The amount you are looking to receive for an item must be reflected in the price of the item, and cannot be included within the shipping and handling charge of the item. This same policy applies to multiple items won by a single buyer, in regards to combined shipping and handling. The definition of excessive is at our discretion, but can usually be obtained using good judgment.
It is not permissible to instruct buyers that they must wait for a custom invoice before paying for a purchase.
It is not permissible to instruct buyers that they must meet any minimum or maximum purchase requirements.
When selecting an available method of payment, from the options we provide, any additional charges or requirements for using the indicated method of payment are prohibited (for example, indicating a buyer must pay an additional 30 cents if paying by PayPal).
All listings and products must offer a specific physical item, a service, or a digitally delivered good. Listings or products that are blank, or that don't offer a specific physical item, service, or digitally delivered good, can be confusing for our users and may increase the risk of fraud.
All information contained within a listing must be accurate, not misleading, and relevant to the listing.
Item titles may only contain information directly relevant to the item itself.
Item titles should not include shipping information, promotional words, or words irrelevant to the actual item, such as Wow! L@@k!, etc. Additionally, excessive (or non-standard) use of capitalization of words and inappropriate use of punctuation and special characters is strictly prohibited (i.e., 'MOST AMAZING STAMP EVER!!!', 'L@@K!!!', 'GB SG3 ▼ Used ♬', etc.).
Item titles cannot include private ids (also known as SKUs, or your own unique product identification numbers).
Prices must be realistic and are not allowed to be excessive. The definition of excessive is at our discretion, but usually only applies to items listed at several times their actual retail value.
Numerical Grades, and prices based on Numerical Grades (such as SMQ Values), can only be displayed if the item comes with a Graded Certificate from the PSE, PFC, or APS etc.
Multiple listings for the same physical item are not allowed (ie: duplicate listings are prohibited). If you have multiple copies of the same type of item, individual listings can be created, but only if each listing contains the actual image of each physical item. If you are using a stock image, instead use the 'Quantity' option when creating your listing to indicate the quantity you have available.
For stamps, when using a stock photo, at most two product listings may be created per Country and Catalog Number based on the condition of mint/unused, and used. Creating variants of such listings based on any additional item specifics, including but not limited to: language, catalog type, catalog number variant, and/or price, is strictly prohibited.
The listing of replica stamps, forgeries, and/or counterfeits is permitted on our site, which must be identified clearly in the headline and the description as FAKE, FORGERY, REPRODUCTION, REPLICA etc. If we receive reports or identify listings of replica stamps, forgeries, and/or counterfeits that are not properly listed as such then we reserve the right to suspend your account.
The listing of copies or photos of original postcards is not permitted on our Site. If we receive reports or identify listings that are copies or photos of original postcards (whether they purport to be copies or legitimate), we reserve the right to suspend your account. Authorized reproductions of postcards may be allowed in certain circumstances if easily identified as authorized reproductions and with our express written permission.
Any listing, which does not conform to the above policies, may be ended at any time. Fees will not be refunded on any listing that is ended due to listing policy violations. The above listing policies also apply to all forum posts, internal messages, and other forms of communication (wherever applicable).
Product Listing - Image Policies
Images are one of the most important parts of your listing because they allow potential buyers to see the item's exact condition, and help them decide whether to bid or buy. As a result, when you create a product listing, you must include at least one photo that is 300 pixels on the longest side, but we recommend including more to help increase your chances of a successful sale.
Additionally, when listing an image in a product listing with us, you agree to the following:
Images must accurately represent the item.
Images may only feature the specific item for sale.
Images must not include any borders, please crop your images to save on resources.
Images must not include any added text, artwork or marketing material.
Images must not include any watermarks of any type other than ours.
Images must be oriented correctly.
Images must be cropped such that the product fills at least 75% of the image.
Placeholder images and images used to convey messages are not allowed.
By listing a product image, it is assumed that the image is of the exact item the buyer will receive. If the image is only meant to serve as an example (ie: a “stock photo”), this must be explicitly and clearly stated at the top of the description.
For stamps and postcards, if a stock photo is used, it must show either an unused or used depiction of the product which corresponds to the condition of the product listing.
Any image used as a stock photo may only be used on at most one product listing. This includes the physical item depicted in the image (ie: it is not permissible to crop or otherwise alter an image of a stock photo to create a “different” stock photo).
Ending an Auction Early
When you choose to end a listing early, buyers may be disappointed. If you regularly end listings early, your account may be subject to account restrictions and other consequences. However, we understand that sometimes you may have a good reason to end a listing early.
If the item is lost, broken, or otherwise no longer available for sale; as soon as you notice a problem, try to end the listing.
If you made a mistake when creating the listing; consider revising the listing or adding a note to the item's description, rather than ending it. If you can't revise the listing, try to end the listing.
Note that your ability to end a listing early depends on the amount of time remaining in the listing and whether the listing has received any bids.
We still charge any enhanced listing fees for options you may have selected, if you end your listing early, even if you don't sell to the high bidder. If you want to change or improve your listing, consider revising your listing instead.
Sellers are not allowed to cancel bids and end listings early in order to avoid selling an item that did not meet a desired sale price.
Shipping & Returns
Please keep in mind that PayPal is the default method of payment on b1d.com, and in the event that an item does not arrive to a buyer, the buyer will be eligible to file a claim with PayPal through their Buyer Protection program. Without tracking information, it is generally not possible to dispute such a claim. Furthermore, it is not permissible to explicitly or implicitly ask buyers to waive any protections provided to them by any of our terms, or any of PayPal's terms; including asking buyers to waive their rights to PayPal's Buyer Protection in the event that an item is not delivered.
Sellers have the option to indicate if they wish to accept returns within each listing. If a Seller has opted to accept returns, they must accept returns in accordance with their stated policies. Additionally, if an item arrives which is significantly different than as described within the listing, returns must be accepted, if a return request is made within 30 days of when the order was placed.
In any case where an order is canceled, or an item is allowed to be returned, it is prohibited to charge the buyer a restocking fee.
Store Subscriptions
Monthly subscriptions: Store subscriptions are billed to your account in advance, starting on the date in which you activate your store subscription. Monthly subscriptions automatically renew every 30 days.
Auto-upgrade of your subscription: Should you surpass the monthly listing allotment for your Store Subscription, your account will be upgraded to the next subscription level. By continuing to create listings, you agree to the auto-upgrade of your Store Subscription to the next level subscription when you pass the designated listing allotment. A notification email will be sent if your subscription is auto-upgraded.
International Sellers
If you are registering to sell from a country outside of the United States, there are important steps you must take before you begin selling on b1d.com. The following steps ensure a great experience for you and for customers: You must accurately state the 'shipping from' country in your b1d.com seller profile for display to customers. You will be responsible for assuring that you will meet the shipping expectations for all orders you receive.
Feedback Policies
Once a transaction has been initiated, buyers and sellers will have the opportunity to leave a feedback rating for each other per item purchased. Feedback should accurately reflect the purchasing experience and be specific to the item received.
If no feedback has been provided after 45 days, b1d.com will automatically post a positive feedback rating for sellers.
Item Specific. Feedback must be specific to each individual listing. For example, if there is an issue with one listing, out of an order of ten listings, neutral or negative feedback can only be left for the one listing, not all ten.
Feedback Extortion. Buyers are not allowed to use threats of neutral or negative feedback to get something that wasn't part of the original listings, and sellers can't demand positive feedback from buyers.
Feedback Manipulation. Members can not exchange feedback solely for the purpose of increasing feedback scores, or enhancing their reputation on our site.
Feedback in Seller Terms and Conditions. Sellers are not allowed to include terms and conditions in a listing that limit or restrict the buyer from leaving feedback.
Retaliatory Feedback. If a member leaves legitimate neutral or negative feedback against another member, the member can not leave simply neutral or negative feedback in return as a response.
Changing Feedback
In general, once feedback is left, it can not be changed.
Feedback is an important part of the b1d.com platform, and as such, we take the feedback system very seriously. In particular, this means that even if a member disagrees with the feedback they have received, in order to keep the system fair and transparent, there is only a very limited set of circumstances in which we can update or remove feedback left for our members.
In general, we can only update or remove feedback in the following set of limited circumstances, and only at our sole discretion on a case-by-case basis:
A clear mistake. For example, a member left feedback with the text “Great Transaction, A+++++”, but accidentally checked off the negative feedback box.
A member requests to withdraw feedback within 30 days. Specifically, if neutral or negative feedback was left due to an issue with the transaction, which was subsequently resolved, the poster may request to withdraw their feedback within 30 days of the original transaction.
Failure to read a clear item description. In the case where a buyer has left neutral or negative feedback, but their comment shows a clear failure to read the item description (which in itself must be clear and unambiguous), the Seller may request the feedback be reviewed for removal. An example of this would be if a listing was for a “Used” item, and the feedback left is a complaint that the item is “Used”.
Delivered orders shipped with tracking. In the case where a buyer has left neutral or negative feedback, indicating that an order was not delivered, but the Seller can prove delivery via a valid tracking number, the Seller may request the feedback be reviewed for removal.
Please keep in mind that feedback can not be changed or updated in any other circumstances, including, but not limited to, the following:
A buyer believes that the item was not described accurately (excluding within the case of “Failure to read a clear item description.”)
A buyer left neutral or negative feedback because there was an issue with an order, even if the Seller has subsequently resolved the issue, and/or refunded the buyer. With that in mind, we, of course, encourage all members to work out any issues before leaving feedback.
Fees Policies
The fees we charge for using our Services are listed on our Fees page. We may change our seller fees from time to time by posting the changes on the b1d.com website 14 days in advance but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.
Note that we charge a final value fee when your item or relisted item sells, or if we determine that you intended to complete a sale outside of b1d.com.
Note that homepage featured upgrades last 30 days, or until your listing ends, whichever occurs first, and do not automatically renew.
When transaction fees are calculated on a sale, shipping costs are included in the calculation, and there is a 1p minimum transaction fee calculated per each listing sold.
You must have a valid payment method on file when selling on b1d.com and pay all fees and applicable taxes associated with our Services by the payment due date. If your payment method fails or your account is past due, we may collect fees owed by charging other payment methods on file with us, and/or retaining collection agencies and legal counsel. In addition, you will be subject to late fees. B1D AUCTIONS LTD, or the collection agencies we retain, may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information, B1D AUCTIONS LTD reported to a credit bureau, please contact us. If you wish to dispute the information a collection agency reported to a credit bureau regarding your B1D AUCTIONS LTD account, you must contact the collection agency directly.
The purpose of adding a credit card to your account with us is to pay for any applicable subscription fees and/or selling fees added to your account balance. Your default payment will be charged when you enable a store subscription, on the first of every month, and/or if your account balance exceeds the amount indicated on your account page (subject to change, including, but not limited to if your payment method fails one or more times), and/or if your account/subscription is closed or suspended.
In general, all fees are non-refundable. However, at our discretion, we may offer a refund of Final Value Fees when requested through at our discretion.
Member to Member Communication Policies
Members can send messages to each other on b1d.com through Messaging Services, which we provide. We encourage open communication between our members. However, to keep everyone in our community safe, we have guidelines and policies that cover how you communicate.
Specifically, we do not allow members to use b1d.com to:
Send spam
Threaten others, or use profanity or hate speech
Exchange email addresses, phone numbers or other contact information, web addresses or links
B1D Auctions Ltd may monitor messages sent through b1d.com Messaging Services for fraud, abuse, spam, and other violations of b1d.com
Make sure you follow these guidelines and do not attempt to circumvent these guidelines. If you do not follow these guidelines, you may be subject to various actions, including your messages being blocked, as well as limits on your buying and selling privileges, and/or suspension of your account.
Additionally, please note that if we determine, at our sole discretion, an offer or sale is being made, or agreed upon through b1d.com Messaging Service, we may create an appropriate corresponding offer or sale between the buyer and seller through the appropriate features on B1D.
Contact
Authorization to Contact You; Recording Calls
B1D AUCTIONS LTD may contact you using autodialed or prerecorded calls and text messages, at any telephone number that you have provided us, to: (i) notify you regarding your account; (ii) troubleshoot problems with your account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; or (vi) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable law, or any other agreement we may have with you. B1D AUCTIONS LTD may also contact you using autodialed or prerecorded calls and text messages for marketing purposes (e.g., offers and promotions), if you consent to such communications. As described in our User Privacy Notice, B1D AUCTIONS LTD may collect other telephone numbers for you and may place manual non-marketing calls to any of those numbers and autodialed non-marketing calls to any landline. Standard telephone minute and text charges may apply and may include overage fees if you have exceeded your plan limits. If you do not wish to receive such communications, you may change your communications preference at any time, including through the communication preferences section of your B1D AUCTIONS LTD Members Area.
B1D AUCTIONS LTDe may share your telephone number with its authorized service providers as stated in our User Privacy Notice. These service providers may contact you using autodialed or prerecorded calls and text messages, only as authorized by B1D AUCTIONS LTD to carry out the purposes we have identified above.
B1D AUCTIONS LTD may, without further notice or warning and in its discretion, monitor or record telephone conversations you or anyone acting on your behalf has with B1D AUCTIONS LTD or its agents for quality control and training purposes or for its own protection.
Privacy of Others; Marketing
If B1D AUCTIONS LTD provides you with information about another user, you agree you will use the information only for the purposes it is provided to you. You may not disclose, sell, rent, or distribute a user's information to a third party for purposes unrelated to the Services. Additionally, you may not use information for marketing purposes outside of the Services, via electronic or other means, unless you obtain the consent of the specific user to do so.
Disputes with Other Users
If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
Disputes with B1D.COM
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND b1d.com HAVE AGAINST EACH OTHER ARE RESOLVED.
You and b1d.com agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the B1D AUCTIONS LTD User Agreement, your use of or access to the Services, or any products or services sold or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes Section.
Applicable Law
You agree that
Agreement to Arbitrate
You and b1d.com each agree that any and all disputes or claims that have arisen or may arise between you and b1d.com relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to B1D AUCTIONS LTD's Services, or any products or services sold, offered, or purchased through b1d.com's Services shall be resolved exclusively through final and binding arbitration, rather than in court. Alternatively, you may assert your claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. T
1. Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND B1D AUCTIONS LTD AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND B1D AUCTIONS LTD AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
Changes to the Terms
We may update these Terms from time to time. Changes are effective upon the posting of the changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms. You are responsible for becoming familiar with any changes. In the event that we believe the changes to our terms are material, we may highlight these changes to you by sending you an email or notification about the changes.
Some Finer Legal Points
The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and b1d.com regarding the Services. If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against absolutely all breaches of this User Agreement. We may assign any of our rights and obligations under the Terms.
Headings are for reference purposes only and do not limit the scope or extent of such Section.
Our Contact Information
If you have any questions about the Terms, please email us at: support@b1d.com
